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1、BEC中級口試全真試題Part Ⅱ 1.What is important when planning a presentation? Finding out about the audience Researching the topic 2.What is important when aiming to improve customer service? Staff Training Customer Satisfaction Surveys 3.What is important when managing a project? Encouragin

2、g Teamwork Keeping to schedule 4.What is important when motivating staff? Financial benefits Career development Opportunities 5.What is important when dealing with competition? Pricing policies Advertising strategies 6.What is important when planning health and safety training?

3、Selecting topics Selecting staff to attend 7:What is important when choosing new office equipment? Prices and discounts Brand names 8.What is important when entertaining foreign business clients? Venue for entertainment Cultural Differences 9.What is important when aiming to reac

4、h new markets? Market research Advertising 10.What is important when choosing a management training course to attend? Program Contents Length of course 11.What is important when relocating a business? Local workforce available Location of site 12.What is important when advertisi

5、ng a new product? Target markets Choice of media 13.What is important when starting a new job? Knowledge of company procedures Help from company staff 14.What is important when selecting staff for marketing trips abroad? Position in the company Previous experience of other countrie

6、s 15.What is important when aiming to reduce production costs? Efficiency of production line Cost of raw materials 15.What is important when choosing people to work in teams? Variety of experience Personal qualities 16.What is important when dealing with a heavy workload? Time mana

7、gement Sharing tasks 17.What is important when developing new products? Market research Pricing 18.What is important when being interviewed for a job? Information about the company Personal appearance 19.What is important when exhibiting at a trade fair? Quality of display St

8、aff selected 20.What is important when introducing a reward system for staff? Purpose of the reward system Types of reward offered 21.What is important when entertaining clients? Types of activities Cost 22.What is important when choosing retail premises to rent? Location Length

9、 of contract 23.What is important when deciding on packaging for products? Image Production process 24.What is important when selecting staff for promotion? Attitude to work Current performance 25.What is important when considering a career change? Future study or training Oppor

10、tunities for future promotion 26.What is important when planning an advertising campaign? Market research Selecting appropriate media 27.What is important when choosing transport for a business trip? Convenience Cost-effectiveness 28.What is important when aiming for promotion? Qua

11、lity of performance Company loyalty 29.What is important when exporting goods or services for the first time? Personal Contacts Professional advice 30.What is important when dealing with complaints from clients? Offering an apology Suggesting a solution to the problem 31.What

12、is important when setting prices for new products? Production costs Competitors’ prices 32.What is important when aiming to reduce staff turnover? Financial incentives Career structure 33. What is important when planning the layout of a new store? Attractiveness Security of good

13、s 34.What is important when choosing a new sales agent? Experience of agent Number of contacts 35 What is important when monitoring the quality of service provided? Feedback from customers Checking sales figures 36: What is important when…? selecting applicants for a job wor

14、k experience personal qualities 37: What is important when…? choosing a new supplier price and discounts reputation 38: What is important when…? aiming to improve production quality up-to-date equipment staff training 39: what is important when…? preparing for a j

15、ob interview studying the job advertisement finding out about the company 40: what is important when…? deciding whether to attend a conference venue speakers 41: What is important when…? developing new products market research costs involved BEC中級口試全真試題 Part III

16、1. Program for New Staff The manufacturing company you work for would like to introduce a full programme of training for new staff. You have been asked to help prepare the programme. Discuss the situation together, and decide: --- what should be covered by the training programme --- how

17、else new staff can be helped to settle into their jobs as quickly as possible 2 Company Dress Code Your Managing Director is unhappy with the general standard of dress among staff. You have been asked to make recommendations about introducing a dress code or company uniform. Discuss

18、 the situation together, and decide: ---what the advantages and disadvantages of having a company uniform would be --- what kind of dress code would be appropriate for staff in different types of jobs 3 Staff Training Your company has decided to use an outside agency for training sales s

19、taff. You have been asked to have preliminary discussions with the agency to organise this. Discuss the situation together, and decide: --- what information you will need to provide for the agency ---what kinds of questions you will need to ask the agency 4. Company Video The manuf

20、acturing company you work for is planning to make a video to show to potential customers and investors. You have been asked to help with planning the video. ---Discuss the situation together, and decide: --- which departments and activities in the company should be included in the video

21、---which company personnel should appear in the video 5. Business Magazine Article An international business magazine is sending a journalist to write about your region, and wants to include an article about the retail company you work for. You have been asked by your company to help the jo

22、urnalist plan the article. Discuss the situation together, and decide: --- what kinds of information should be included in the article --- how this article could benefit your company 6. Opening a Branch Abroad The retail company you work for has decided to open a branch abroad for the

23、 first time. You have been asked to help with the planning of the new branch. Discuss the situation together, and decide: --- what staffing arrangements might be necessary for the new branch --- which information about premises in that country it would be useful to find out about 7. E

24、ntertaining Foreign Clients Your company is entertaining a group of foreign clients for three days, including one non-working day. You have been asked to plan a programme for the visit. Discuss the situation together, and decide: --- what kinds of activities would be suitable for th

25、e visit --- what information it would be useful to know about the clients before finalizing the program 8. Work Experience Programme The manufacturing company you work for has decided to offer a two-week work experience programme for a small group of students from a local business co

26、llege. You have been asked to help with the preparations for this programme. Discuss the situation together, and decide: --- what kinds of work experience the company might offer --- how the participants should be selected 9. English Language Training Your company is planning to of

27、fer 30 hours of English language training to employees. You have been asked to help with the planning and organization of the training. Discuss the situation together, and decide: --- how to encourage employees to take part in the training --- what kind of schedule would be suitable for

28、the training 10. Teamwork Your company is sending a small group of employees away together for three days to encourage them to work as a team. You have been asked to help plan the programme. Discuss the situation together, and decide: --- what practical arrangements the compan

29、y needs to make before the trip --- what work and leisure activities would be suitable for the group 11.Foreign Business Trip Your company is attending a trade fair in a foreign country for the first time. You have been asked to help with the preparations for the trip. Discuss the sit

30、uation together, and decide: ---what travel and accommodation arrangements you will need to make before the trip ---which kinds of business customs in the foreign country it would be useful to know about, and how to find out about these before the trip 12. (For three candidates) Entertainin

31、g Foreign Clients Your company is entertaining a group of foreign clients for three days, including one non-working day. You have been asked to plan a programme for the visit. Discuss the situation together, and decide: --- what kinds of activities would be suitable for the visit

32、 --- which members of staff should accompany the visitors --- what information it would be useful to know about the clients before finalizing the programme 13. For three candidates Work Experience Programme The manufacturing company you work for has decided to offer a two-week work expe

33、rience programme for a small group of students from a local business college. You have been asked to help with the preparations for this programme. Discuss the situation together, and decide: --- what kinds of work experience the company could offer . how the participants should be sele

34、cted --- what feedback and evaluation should take place after the programme has finished 14 For three candidates English Language Training Your company is planning to offer 30 hours of English language training to employees. You have been asked to help with the planning and organizatio

35、n of the training. Discuss the situation together, and decide: --- which staff would benefit most from English language training . how to encourage employees to take part in the training ---what kind of schedule would be suitable for the training 15 For three candidates Teamwork

36、 Your company is sending a small group of employees away together for three days to encourage them to work as a team. You have been asked to help plan the programme. Discuss the situation together and decide: --- what practical arrangements the company needs to make before the tr

37、ip --- which work and leisure activities would be suitable for the group --- how to evaluate the success of the trip BEC中級模擬口試試題 Stage One Interlocutor: Good morning. My name is John Smith, and this is my colleague, Mary Clinton. And your names are Li Hua and Wang Wei? Li: Yeah

38、 Wang: Yeah Interlocutor: Thank you. Now, first of all, wed like to know something about each of you. Mr. Li, can you tell me about yourself? Li: My pleasure. As you know, my name is Li Hua. Im from Jiangsu province. Im now studying in Suzhou University. And Im majoring in i

39、nternational trade there. Interlocutor:Thank you. Mr Li. Now Mr. Wang, can you tell me about your ambitions? Wang: Yes. I am now a student with Suzhou University majoring in business administration. I hope I can get my MBA and join a world-famous multinational company. And after I have had eno

40、ugh experience, I am going to start a company of my own. Interlocutor:Thank you, Mr. Wang. And Mr. Li, could you tell me about your ambitions? Li: A big question for me indeed. Ive never thought about it, but I bet Ill work towards a CEO of a big multinational corporation. Thats my goal in lif

41、e. And thats why I am spending so much time on English, business English in particular. Interlocutor:Mr. Li, you said youre spending a lot of time on business English. Do you think business English is difficult to learn? Li:Not exactly, though it may be difficult at the initial stage. The t

42、hing is that you need to have some business knowledge before you start to learn business English. Interlocutor:How about you, Mr. Wang? Is it difficult for you? Wang:Not really. You know, I like English very much, and my major is business administration. So I have always found b

43、usiness English very interesting. Stage Two The importance of having a good CV Well, in my opinion, you can never underestimate the importance of having a good CV. In themajority of cases, your CV is the employers first impression of you, your first chance to impress your potential employer

44、, lets say. It is the essential illustration of your suitability for the job, showing how your skills and experience match your employers requirements. But more than that, it shows your ability to summarize, prioritize and present information effectively, essential skills in todays job

45、 market. It also shows your linguistic and communicative abilities. Even though employers these days use a variety of selection techniques, such as analyzing your handwriting, a good CV is still the single most important part of any application. Stage Three Time Management Your comp

46、any has found that ineffective time management is one of the major problem areas throughout the workforce. You have been asked to put forward some suggestions for improvingthe situation. Discuss, and decide together: ------why poor time management can become a major problem in companies --

47、----what procedures could be adopted to ensure that time is managed effectively. Zhang:Hi, Ms Wang, you know, our company is sort of out of control these days. Dont you think so? Wang:Yeah. Everything seems to be in disorder here in our company. And that obviously has a lot to do with poo

48、r time management. Zhang:You mean poor time management has caused all these problems. Why? Wang: When time is not well planned within a company, they usually do not allocate blocks of time to specified tasks. They do not have a definite idea of when they should complete a certain task. A

49、nd … Zhang:And I think they often neglect the ordering of priorities. I mean certain tasks need our prior attention. But in our company every task is treated on an equal basis, even if it is a very urgent task. Wang:Thats the point. So time should be planned according to the im

50、portance of the tasks we need to deal with. Zhang:So what do you think we can do so that time is managed effectively here in our company? Wang:You mean what procedures we can adopt? Zhang: Sure. Thats what our boss is asking us to do. Right? Wang:Right. I think weve got a lot to do.

51、 First, we should make all the staff members realize how important effective time management is to our company. Zhang:Yes, I think we can give them instruction in time management, especially those in supervisory positions. Wang: Right, perhaps we can run a few training programs for them.

52、If need, we may invite some experts from outside to help us. Zhang:Another thing we can do is to make all the managers, or even every staff member, come up with a job description of their own. In this way, they can be pretty sure about what they are responsible for and what they are not.

53、 Wang: Yes, thats a good idea. And I think, the top managers of our company should come up with a set of rules as to what kind of jobs should be given priority to. In this way,we can make sure that important tasks are dealt with first. Zhang: Good idea. So to sum up, our company should run a few training programs, and every staff member should write a job description of their own. Wang: And rules should be made as to what kind of job should be given priority to.