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1、,*,單擊此處編輯母版標(biāo)題樣式,單擊此處編輯母版文本樣式,第二級(jí),第三級(jí),第四級(jí),第五級(jí),單擊此處編輯母版標(biāo)題樣式,單擊此處編輯母版文本樣式,第二級(jí),第三級(jí),第四級(jí),第五級(jí),*,*,UNIT 8 Order letters,訂單一般包括如下內(nèi)容:,產(chǎn)品目錄號(hào),數(shù)量,商品性質(zhì)型號(hào)、號(hào)碼、顏色,單價(jià)、全價(jià),買方身份,發(fā)貨地址,運(yùn)輸方式,付款方式,交貨日期,其它信息:訂單號(hào)、訂貨日期、推銷員名等。,Pattern of order letters,告知對(duì)方已定貨;,We are glad to(很快樂),We are please to(很快樂),2.具體確認(rèn)如品名、條款等;,We confirm(
2、我方確認(rèn)),We should like to confirm that(我們很快樂確認(rèn)),We are very much pleased to confirm(我方很快樂確認(rèn)),3.告知對(duì)方具體訂貨安排;,We will do our best to(我方會(huì)盡力),We have opened an L/C(我方已開立信用證),We are arranging for(我們正安排),4.敦促對(duì)方盡快發(fā)貨。,We look forward to(盼),Since our customers are in urgent need of the goods,we will appreciate(
3、由于客戶急需貨物,我方將不勝感謝),Pattern of repeat order letters,1.對(duì)對(duì)方上一次訂貨表示滿意;Showing your satisfaction for the goods shipped to you by the reader,We have received.(我方收到.),The goods ex S.S.XX have been.(某輪運(yùn)來的貨物已經(jīng).),Thank you for the goods sent.(感謝.運(yùn)來的貨物),We are glad to inform you that we find the goods quite sat
4、isfactory.(很快樂告知你方我方對(duì)貨物滿意),2.寫明按上述條款再訂假設(shè)干該類產(chǎn)品;Stating repeat order for the products on the above terms and conditions,We wish to place an order for.(我方希望訂.),We shall be pleased if you can send.(如你方能運(yùn).我方將不勝感謝),We are very glad to place a repeat order for.of the same.(我方很快樂以同樣的.續(xù)訂購.),3.希望對(duì)方早日接受;Hoping
5、 the reader to accept early,As our customers are in urgent need of the goods,please ship the goods.(由于我方客戶急需這批貨,請(qǐng).運(yùn)貨物),Please arrange early shipment of the goods,(請(qǐng)盡早裝運(yùn)這批貨,),We shall appreciate it if you can ship the goods as early as possible.(如能早日運(yùn)貨我方將不勝感謝),Pattern of reply letters to orders,1.表示感
6、謝對(duì)方訂貨;(Express pleasure at receiving the order;),Thank you for your order for感謝你們對(duì)的訂貨。,We are glad to receive your order of 很快樂收到你們的訂單。,Your order of today has been received with thanks.感謝收到你放今天的訂單。,2.對(duì)所定的貨物進(jìn)行好的評(píng)價(jià);Add a favorable comment on the goods ordered;,Our goods are of the best quality 我們的貨物質(zhì)
7、量?jī)?yōu)良,We appreciate your interest in our products which are of good quality and best price.感謝你們對(duì)我方的貨物的興趣,貨物品質(zhì)優(yōu)良、價(jià)格合理。,Your will be happy you bought our goods.你買我方產(chǎn)品會(huì)感到物有所值。,3.表示要迅速認(rèn)真執(zhí)行訂貨;Include an assurance of prompt and careful attention;,We are now arranging shipment of your goods我方政安排裝運(yùn)你方所訂貨物,Your
8、 order has been given our careful attention.你方訂貨引起我方高度重視。,4.對(duì)讀者可能感興趣的其它產(chǎn)品進(jìn)行宣傳/推銷;Draw attention to other products likely to be of interest;,For your information,we have produced several new products.茲告知,我方又生產(chǎn)了一些新產(chǎn)品。,We enclose our latest catalog,if you are interested in some other items,please tell
9、us.附寄上我方最新的產(chǎn)品目錄,如果對(duì)上邊的產(chǎn)品感興趣,請(qǐng)告知我方。,5.希望對(duì)方再次訂貨。Hope for further orders.,Hope this initial order will lead to many others.希望第一訂貨會(huì)給我們帶來更多的合作。,We hope to cooperate with you again in the future.希望以后繼續(xù)合作。,We are sure this is just a beginning of our business.我們相信這只是我們間生意的開始。,Patten of declining letters to
10、an order,1.首先表示感謝對(duì)方訂貨;Thanking the reader for ordering your goods,Thank you for your order.(感謝你方.訂貨),We acknowledge receipt of our order.(感謝收到訂貨.),We have received the goods shipped ex.(我方已經(jīng)收到由.輪運(yùn)來的貨物),2.說明謝絕訂貨的原因;Explaining for having to decline,Owing to.we cannot accept new orders.(由于.我方不能接受新訂單),M
11、uch to our regret,we cannot at present entertain.owing to heavy commitments.(很遺憾,由于大量訂貨,我方目前不能接受.),We regret to say we have to decline.(很遺憾不得不拒絕.),3.提供其他類似產(chǎn)品供選擇;Offering alternatives,We are enclosing a list for your perusal.(附寄上目錄供你選擇),If you need other types,we shall be pleased to serve you.(如需要其他類
12、型,我方將很快樂為你提供),We recommend you a new model.(我方給你推薦一個(gè)新型號(hào)),4.表示希望與對(duì)方做生意。Expressing your desire to do business with them,As soon as we are in a position to.we will contact you.(一旦我方可以.我將予你聯(lián)系.),However,we wish to do business with you in the future.(但是我方還希望將來與你做生意),Sample letter 1:Buyer placing an order,
13、Dear,Re:Copper Wire,Thank you for your fax dated July 3 and 12.We appreciate your cooperation and have pleasure in confirming the revised order as follows:訂貨,“Forty long tons of Copper Wire at$115 per long ton CFR Shantou,for shipment in August.,Our Purchase Confirmation,No.3637 has been sent to you
14、 in duplicate.Please return one signed copy as soon as possible.其他相關(guān)事宜,We are arranging the relative L/C with the Bank of China,Shantou and will contact you when it is established.Because of urgent needs,punctual shipment is expected.說明已開證并希望盡早裝運(yùn),Sincerely,,Sample letter 2:Personal Letter of thankin
15、g a Steady Customer,Dear:,Im writing to let you know that your order#2983 for 120 mens shirts was shipped May 5 via UPS to reach you no later than May 10.說明訂貨已經(jīng)發(fā)走,Your purchases,which have been made so regularly during the past year,are always appreciated.Of course,we havent written you an individua
16、l letter for each of the orders,but we want you to know that we will always make every effort to supply you with quality merchandise at the lowest possible prices.感謝對(duì)方的定期訂貨,If you have any other needs that we can fill,please give us an opportunity to assist you.We appreciate your confidence in us and shall try to earn it for many years to come.希望繼續(xù)合作并承諾滿足對(duì)方要求,Sincerely,Sample letter 3:Seller Declining an Order,Dear Mr.Sun,We thank you for your Order No.115 received this morning for the above goo