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1、*,*,國(guó)際商務(wù)英語(yǔ)模擬實(shí)訓(xùn),國(guó)際商務(wù)英語(yǔ)模擬實(shí)訓(xùn),*,*,國(guó)際商務(wù)英語(yǔ)模擬實(shí)訓(xùn),*,*,國(guó)際商務(wù)英語(yǔ)模擬實(shí)訓(xùn),Unit Three Inquiry&Offer,國(guó)際商務(wù)英語(yǔ)模擬實(shí)訓(xùn),*,*,Model Practice,Business Tips,Pattern&Useful Sentences,Emergency&Precaution,Exercises,BACK,MODEL PRACTICE,【BUSINESS SITUATION】,Kims Home Center Inc.has received the email sent by Guangdong Kaili Trading Co

2、.,Ltd.and has consulted the information about the products on the internet.Now Alfred White,Chief Buyer of Kims Home Center Inc.is making an inquiry,and Mike Du,Sales Manager,is giving a reply.,【,背景提示,】,買方收到促銷函之后查閱的網(wǎng)上資料并向賣方發(fā)出詢盤，賣方給予答復(fù)。,BUSINESS TIPS,1.,一般詢盤與回復(fù),對(duì)于客戶的一般詢盤，即只是對(duì)產(chǎn)品感興趣，但并未告知具體貨號(hào)。當(dāng)該客戶要求賣方報(bào)

3、價(jià)，也只是對(duì)價(jià)格進(jìn)行比較。因此，賣方在回復(fù)時(shí)通常會(huì)寄出產(chǎn)品目錄，而不會(huì)給價(jià)格表，更不會(huì)寄樣品。,Model Practice,Business Tips,Pattern&Useful Sentences,Emergency&Precaution,Exercises,BACK,1.,一般詢盤與回復(fù),當(dāng)賣方發(fā)出產(chǎn)品目錄，或買方在網(wǎng)頁(yè)上查閱了產(chǎn)品目錄后，假設(shè)有意購(gòu)置，就會(huì)向賣方發(fā)出具體詢盤。告知具體貨號(hào)、詢問(wèn)或指定交貨期和付款方式、指定價(jià)格術(shù)語(yǔ)來(lái)要求賣方報(bào)價(jià)。有時(shí)還會(huì)要求賣方寄出指定的樣品。,Model Practice,Business Tips,Pattern&Useful Sentences,

4、Emergency&Precaution,Exercises,BACK,2.,具體詢盤與回復(fù),BUSINESS TIPS,1.,一般詢盤與回復(fù),賣方收到買方的具體詢盤后，一般會(huì)按要求進(jìn)行報(bào)價(jià)，并寄出樣品，其費(fèi)用通常由買方支付。報(bào)盤通常分實(shí)盤與虛盤，對(duì)于市場(chǎng)價(jià)格波動(dòng)頻繁的產(chǎn)品通常會(huì)報(bào)虛盤，或有效期短的實(shí)盤。完整的詢盤與報(bào)盤內(nèi)容通常包括：商品名稱、貨號(hào)、單價(jià)、交貨期、付款方式、包裝、保險(xiǎn)CIF等。,Model Practice,Business Tips,Pattern&Useful Sentences,Emergency&Precaution,Exercises,BACK,2.,具體詢盤與回復(fù),

5、BUSINESS TIPS,1.,一般詢盤與回復(fù),有時(shí)老客戶直接下訂單，或是指定產(chǎn)品價(jià)格、或是按原來(lái)的價(jià)格表中的價(jià)格。假設(shè)賣方認(rèn)為價(jià)格合理，可以接受，簽訂合同；假設(shè)賣方認(rèn)為所指定的價(jià)格太低，可進(jìn)行還盤，說(shuō)明緣由，提出一個(gè)合理的價(jià)格；假設(shè)原價(jià)格有變動(dòng)，那么應(yīng)給予說(shuō)明，并寄出最新價(jià)格表。,Model Practice,Business Tips,Pattern&Useful Sentences,Emergency&Precaution,Exercises,BACK,2.,具體詢盤與回復(fù),3.,訂單與回復(fù),BUSINESS TIPS,EMERGENCY&PRECAUTION,外貿(mào)術(shù)語(yǔ)默認(rèn)概念,在外貿(mào)

6、術(shù)語(yǔ)中，如：,$,，,L/C,等，在未說(shuō)明的情況下，,$,默認(rèn)是,US$,，即美元；,L/C,sight L/C,或,L/C at sight,默認(rèn)為,irrevocable Letter of credit payable by draft at sight,，即不可撤消的信用證憑即期匯票支付。為防止理解有誤，通常要求寫(xiě)全稱，尤其是在合同、信用證、單據(jù)等中更是如此。,另外，在合同中，如果未規(guī)定是否允許轉(zhuǎn)船、是否允許分批裝運(yùn)，一般默認(rèn)是允許轉(zhuǎn)船、不允許分批裝運(yùn),。,Model Practice,Business Tips,Pattern&Useful Sentences,Emergency&P

7、recaution,Exercises,BACK,PATTERNS&USEFUL SENTENCES,確認(rèn)收到來(lái)函,1.We thank you for your letter dated/of August 20th and are glad that you are interested in our products.,Model Practice,Business Tips,Pattern&Useful Sentences,Emergency&Precaution,Exercises,BACK,感謝你方8月20日的信件，很快樂(lè)看到你方對(duì)我方產(chǎn)品感興趣。,2.We are very pl

8、eased to receive your inquiry of 22 and have enclosed our illustrated catalogue and price list.,Model Practice,Business Tips,Pattern&Useful Sentences,Emergency&Precaution,Exercises,BACK,很快樂(lè)收到你方22日的詢盤，我們附上插圖目錄和價(jià)格表。,確認(rèn)收到來(lái)函,PATTERNS&USEFUL SENTENCES,3.We have the pleasure of confirming your fax of Augu

9、st 21th,in which you showed interest in our folding bicycles.,Model Practice,Business Tips,Pattern&Useful Sentences,Emergency&Precaution,Exercises,BACK,很快樂(lè)確認(rèn)收到你方8月21日表示對(duì)我方折疊式自行車感興趣的 。,確認(rèn)收到來(lái)函,PATTERNS&USEFUL SENTENCES,詢 盤,Model Practice,Business Tips,Pattern&Useful Sentences,Emergency&Precaution,Exer

10、cises,BACK,1,May I have an idea of your prices?,可以了解一下你們的價(jià)格嗎？,PATTERNS&USEFUL SENTENCES,Model Practice,Business Tips,Pattern&Useful Sentences,Emergency&Precaution,Exercises,BACK,2.We are interested in the plastic slippers in your sample book.Please send us your lowest price,stating your earliest shi

11、pment,terms of payment and discount for regular purchases.,我方對(duì)你方樣本冊(cè)里的塑料拖鞋感興趣。請(qǐng)報(bào)最低價(jià)，并說(shuō)明最早裝運(yùn)日，付款方式，還有定期購(gòu)置的折扣。,詢 盤,PATTERNS&USEFUL SENTENCES,Model Practice,Business Tips,Pattern&Useful Sentences,Emergency&Precaution,Exercises,BACK,3.Could you please send us a catalogue of your rubber boots together wit

12、h terms of payment?,你能給我們寄來(lái)一份膠靴的目錄，連同告訴我們付款方式嗎？,詢 盤,PATTERNS&USEFUL SENTENCES,Model Practice,Business Tips,Pattern&Useful Sentences,Emergency&Precaution,Exercises,BACK,4.Please let us know/quote us your lowest possible prices for the relevant goods.,請(qǐng)告知你們有關(guān)商品的最低價(jià)。,詢 盤,PATTERNS&USEFUL SENTENCES,Model

13、 Practice,Business Tips,Pattern&Useful Sentences,Emergency&Precaution,Exercises,BACK,5.Would you tell us your best prices for chairs on the basis of C.I.F.Hamburg.,請(qǐng)告訴你方椅子到漢堡到岸價(jià)的最低價(jià)格。,詢 盤,PATTERNS&USEFUL SENTENCES,Model Practice,Business Tips,Pattern&Useful Sentences,Emergency&Precaution,Exercises,B

14、ACK,6.Could you tell me your usual terms of payment/the earliest possible date of shipment?,能否告知我們將采用哪種付款方式,/,最早船期嗎？,詢 盤,PATTERNS&USEFUL SENTENCES,Model Practice,Business Tips,Pattern&Useful Sentences,Emergency&Precaution,Exercises,BACK,7.Canyoumakeanoffer onCIFLondon basisatyourearliestconvenience?

15、,您能盡快報(bào)一個(gè)倫敦港本錢加運(yùn)費(fèi)價(jià)格嗎？,詢 盤,PATTERNS&USEFUL SENTENCES,要求報(bào)優(yōu)惠價(jià),Model Practice,Business Tips,Pattern&Useful Sentences,Emergency&Precaution,Exercises,BACK,1.,If your prices are favorable,I can place the order right away.,如果你們的價(jià)格優(yōu)惠，我們可以馬上訂貨,。,PATTERNS&USEFUL SENTENCES,Model Practice,Business Tips,Pattern&Us

16、eful Sentences,Emergency&Precaution,Exercises,BACK,2.If your prices are reasonable,we will place a large order with you.,如果價(jià)格合理，我們將下大訂單,。,要求報(bào)優(yōu)惠價(jià),PATTERNS&USEFUL SENTENCES,Model Practice,Business Tips,Pattern&Useful Sentences,Emergency&Precaution,Exercises,BACK,3.,Competition here is very keen,so we hope you will make a reasonable offer,.,這里競(jìng)爭(zhēng)很劇烈，希望所報(bào)盤合理。,要求報(bào)優(yōu)惠價(jià),PATTERNS&USEFUL SENTENCES,報(bào) 盤,Model Practice,Business Tips,Pattern&Useful Sentences,Emergency&Precaution,Exercises,BACK,1.Per telephone