國家開放大學電大本科《商務英語3》2021期末試題及答案
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1、國家開放大學電大本科《商務英語3》2021期末試題及答案(試卷號:1380) 交際用語(共計S分.每小聘2分) 1-5超:選擇正確的塔句完成下列對話,井將答案序號寫在答題紙上. L — Good morning. Madam? —Good morning! 1 need a check to send to my publisher tn New York. A. What can ! do for you. B. What do you want to buy. C. Why do you come here. 2. — Thank you. I must say I h
2、ave a great staff. A. I f d like you to meet Joe Stcvcns< Ik f s our sales team hwd. The Sales Ideportment hast more thnn 50 employees. Ik Please allow tne to introduce my colleague to you. She is the Purchasing Manager C. It * s n pleasure to meet you. Bcn< So you're the one responMble for thosr
3、 outstanding salc^ figures P ve seen. 3. What can I do for you. Madam? A. Youe <1 better remit 500 yuan in cash to my son in Beijing University. Be I'd like to remit SOO yuan in cash to my son in Beijing University. C. I'd rothcr rrmit 500 yuan in cash to my son in Beijing University. 4. —— Wha
4、t nbuut the commission? A. h's a general practice everywhere else. B. Of course# I'd give you our lowest quotation. C. Vm afrmri you have to tell me how large your order is going tu be. 5. — And could you give me your signature here? A< ()h< I don91 hove my signature with me today. Be Sorry? 1
5、'rn afraid I didn't quite catch that<
C. What do y 6、ing forward to B? will look forwnrd w
(:? are going to look forward W
7. The majority of your body is wairr. If you donft hydnuj you're going 10 feel tired.
A. marie up of B. muck of
C. m*de from
8. They tmc the money to buy the materia!* they need to make their product? they then sell.
A, wh 7、ot B. thut
C. which
9. There in the Plnnnintf Department — Chow Fung is lhai.
A. on a charge of B. in charge of
C. under charRc of
10. Online banking developed in the late 1990s and grew more popular over the years since it cah make onefs (inJincinl life much to ninnnge.
A? be easy B. eaaier
8、
V. cusy
IL Mr. TonAka him subi^ribcd Jin English lunguage magname from 9、13. hicAlly b negotiation should be h win-win situntion so both you and your customer will probably hiive to on Nome points*
A. give tn B.. give out
C. give over
LI. I rlcphane selling may use the Mlenpeoplr S time of uon the roadH more ■ but * face-to (?cc meeting is more effect!ve<
A? promotio 10、nwlly B, progrrssively
C. productively
15. I think n bu?i stop ndvertinrmcrn is a very wise choice to our products
A. Inunch < B. promote
cnTnpnign
16. You with the rupicl economic growth nowndnys in Chinn? the logistccn industry grr?tlyt
A? hn? extrnctrd B. is io explode
C. 1, expanding
17 11、- We work closely every Urge airline like Air China, Air France and American Airlines.
A? with B. to
C, in
18. You enn apply for an AUSkcy. which means you can online with ua nnd
update your detaih online.
A. transfer B. transact
C. transport
19. 1 'd like 75 unila by the end uf the month. C 12、ould I get an before placing an order?
A,^commerce B, evaluation
l\ estimate
20. I usu/illy get a commzjucHi of about 6% for the imports. It's a general everywhere clse<
X proRTMS B. pretense
C practice
三、閱讀理解(共計40分,每小題4分)
21-25 B:閱讀短文.從A,B.C三個選項中選出一個正確答案,并將簽案序號寫在答II紙上。
Passage 1
Bein^ &n 13、effective manager means knowing when to uae the right mnnngement style. Some styles? for instance, are more people-orirntedt while Others lend to focus on a project or produce The mAiwgement style you sckd will depend on your people skills and knowledge# avoilable resources (like time and money) ? d 14、esired results# and. of course?. I he ta^k before you. The common nianagement styles can be summarized into three categories.
The participatory style is the first of its kind. Herc> it is critical to give each employee an entire task to complete. If that f s not possible? make sure the individual k 15、nows and understands hss or her pan as it relates to the project or task. When people in your team know where they fit in the big picture# theyfre morr likely to be motivated to completr the task.
Following that, we have the directing style. Sometimes n ?ituflt:on will cn\\ for a direct Atyle of mn 16、nagementa Perhaps a tight deadline looms? or the project involves numerous employees and requires a top-down management approach. Hcrct a manager ^n^wers five questions for the employees: What? Where? How? Why? and When? Let employees know what they need to do. how theyfre going to do iG and when th 17、e questions mu^t be finished.
The last one is the teamwork style< If you want to speed up a project and choose the best process for completing that project. managing by teamwork is the way to go. When you rnotivnte people to pool their knowledge? the results may exceed your cxpecianons. O*n? tcam$ 18、can tackle problems more quickly than what you can accomplish on your own. Thu
Kivr-nn 19、n focu? of diheren! nun?gament ntylct?
A. People. H? Cuitomers.
C. Project.
23. Which oi the following can11 br infcrml from the priMAgr?
A. I hc mAnAgcmcni ntylc im likely to chAngc licoiu?e the munngrr hn^ been rcplHced.
Be Fhc mAnagrcnrnt ?tyle likely to chariKe becAune I he drnired re^uhti 20、hove chnnRcd.
C. The nuinAKcnirnt wtyle Is likrly tt> chnngr bmiUM the avnilnblr r< ^ourev^ hnvr chnnnvcl
24. When people in your trnrn know where they fit in the big pidurre thry arr more
likely to be to cornplrlc I hr lnsk<
A. frutitratcd IL relueiant
C. inspired
25. 1( you want to ^perd up 21、? project nnd chuoir the br^t prwr” (or completinK that project ? yon cun resort to.
A. tcArn work tojrdown fnanngement
(\ tiKhf drncihnr
26-30 內&判斷蛤出的m句是否正確.正琳的WMTH.MW的耳r‘”.并將答*寫
在答UtK上. PasBaec 2
Accouniinn errom will happen from time to time, but rnmiy common nccountiriK miBi/ikfR can lie ov 22、oided with proper plnnning und prcpAnition, I Icrr nrr the lop %rvrn iwrountinR mistAkvM that whould he pnid more auention fo.
(1) Not knowing your true cn^h Imlnncrg Dur to thtrigs like nutomatic pnynicnu nnd lumk chnrMcfit money thut wppr/ini in your cuah drawer nnd your chrckitig account nmy olr 23、rady br iprnte
(2) Mutuknig prafitu for When you hnvc o lot of credit eudm. your vompnny rnn post biK profttA without y nny gsh.
《3) Pnymg bill* too woom !f your vendor* give you ihiny (Inyn to pay them* tukv it. Unlcm you get n discount far pnyitig etirly ? paying your bilh only when they1 rr riu 24、r improves your cotnpuny S cnnh flow.
(4) AvoidiDK book keeping tA^kst Nat recording and posting trannuctionH rcguUrly
Icavcm you with a mountain of book-keeping to drill with in rhe cnd>
(5) Paying accidental dividends( Every time a cor|>onition owner t^kes money out of his buMinc5?e it counts a 25、s a dividends That can lend to a bigger persoruil income*tax bilk
(6) Not keeping pcrM>n?l finnnees neparntr from biininc^sj Mixing up btiMDrsn ?nd personal money can cau?ir hookkrrpm^ nnd Icgol problems
(7) Setting prices too lowi Know your comm before you net product or service pricrAt or you ru 26、n the rink n( losing money on every Mile. A simple break even HHAlysis enn help you sc< prices at ? profitable level.
26. Accounting mimke1、nrc inrvitiihle even with enreful handling.
27. With a lot(>( cretin Milo your company nmy have no ca&h nt hnnd.
2& Il is recommended not to pay bills too Ao 27、on>
29. BunincM money and pcrnanal money enn br mixed up.
30. Try your b函 tu tindcruund your coms hrlorc you sei prices for yowr products or services
四、寫作(一篇作文,共29分)
31. 根批要未寫作文?
Suppose you are Henry. momht you boiiftht a Cnnon chgifnl rnniera from JIX com anrl found that the len^ didn't wotk 28、properly. You nskvd lor a new one and found fh/?i thrre were some scratches on the screen when rhe new cnnwni arrived. You nrc writinK to cnmplain nboul it i
? describe the problems clcarlyi
? ftnk for a replacement <4 the enmeraj
? ask for compensation or n 10% discounTi
? end the complaint Irt 29、trn
試題答案及評分標準
(僅供參考)
一 ,交際用語(共計I。分,每小分)
1 一5H;逸擇正《1的培句完成下列對話?并將答案序號寫在答腰岷上.
L A 2. C 3. B 4. C 5. B
二,詢定與給構(共計30分網(wǎng)小雄2分)
0—20 18:閱讀下面的句于.從A.H.C三個選項中選出一個能填入空白處的正確逸項,并將答 案序號寫在答11峨上.
6. A 7. U 8. C 9. H 10. B
】2.A
13, A
14. C
15. B
I<5. C 17. A 18< B )9. C 20. C
三、閱讀理解(共40分.每小J? 4分)
21 30、— 25 H:闡讀短文,從A、H、C三個垃項中選出一個正確答案.并將答案序號寫在答融紙上.
21. C 22. B 23. A 24. C 25, A
26-30 根據(jù)加文內昏判斷始出的IB句是否正確,正例的的寫“F”,井將答案耳
在答劇紙上.
26. F 27. T 28. T 29. F 30. T
E5 ?寫作(共20分)
31.根據(jù)要求寫作文.
作文怦分標襤
?:")評分原則
①本JK總分為20分.16 6 th次&分.
評分時?光根楓文體的內竹w訊肖初步納定M所廈n次,然后以域ri次的要垠來仇
M?確定或調準料次啟榆分.
(3、評分時。注意的I:安內容為:內方 31、虬們句型堡化山
32、的邏輯性?
?成川文好作格式較為觀壯.
?果本完成了試題規(guī)定的任務,
?覆殺所fi內壽要點,
?運用沿法結構和何匯方面怩滿足任務的基本要求I
?有一些語法結構或伺匯萬面的銷很?但不影響理解:
?語息姓貿性及迎物性方而存在一定何監(jiān),
?應用文寫作格式基本"?
3-5分
?雖盡力但不足以完成試題規(guī)定的任務’
?僅覆蓋部分主要內容,或寫了一些無關內容3
?語旅結構和詞匯運用能力很弱’
?有許多語法結構或詞匯方而的錯誤,影響了對寫作內容的理解,
?語愈不連貫?邏輯性方面問題較大S
?應用文寫作格式不短范.
—2分
?未完成試地現(xiàn)定的任務$
?句孑不完整或無法理解
?語法靖構或詞匯方面錯誤連篇.影響對寫作內容的理解;語言運用
能力差1
?倍意不清,密無邏輯1
?應用文寫作椅式不規(guī)范.
。分
?未答題.或雖作答但不知所云.
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