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1、2020年1月1389國開電大本科《管理英語4》期末考試試題及答案 一、交際用語(每小題2分，共10分) 1-5題：選擇正確的語句完成下面對話，并將答案序號寫在答題紙上。 1.―Is it possible for you to workout the plan tonight? ―___________________ A.I＇ll do that. B.I think so. C.I＇d love to. [答案]B 2.―How did your meeting go yesterday? ―__________actually， it was really frustratin

2、g. A.Not so good B.Very good C.Nothing special [答案]A 3.―I think things have been a bit difficult for us the last couple of months. ―________We＇ve been working hard， but still getting behind. A.You＇re right. B.I＇m afraid. C.I don＇t think so. [答案]A 4.―Will you help me arrange a meeting with Mr.Brown，

3、please? ―___________________ A.No， no way B.No， I can＇t. C.Sorry I can＇t.I have to finish my project right now. [答案]C 5.―You＇d better not push yourself too hard.You can ask the team and listen. ―___________________ A.You are right. B.No， we can＇t do that. C.I think it will kill our time. [答案]A 二、詞匯與

4、結構(每小題2分，共30分) 6-20題：閱讀下面的句子，從 三個選項中選出一個能填入空白處的正確選項，并將答案序號寫在答題紙上。 6.AT&T found that employees with better planning and decision―making skills were to be _________promoted into management jobs. A.more likely B.more like C.more unlikely [答案]A 7._________managers spend most of their time in face-to-fa

5、ce contact with others，but they spend much of it obtaining and sharing information. A.Not only B.Do not only C.Not only do [答案]C 8._________his anger， the employees called him Mr.Thunder， but they loved him， A.Because B.In spite of C.Due to [答案]C 9._________clearly communicate with and actively list

6、en to employees is essential to improve their performance. A.Be able to B.Being able C.Being able to [答案]C 10.I believe that I have a lot to contribute_________a team environment， and am comfortable in both leadership and player roles. A.to B.with C.for [答案]A 11.Compared _________English， Chinese is

7、 generally believed to be more difficult to learn. A.with B.from C.against [答案]A 12._________the importance of English， we should put more effort into it and try to learn it well. A.Gave B.Giving C.Given [答案]C 13._________on the hilltop， you could enjoy the scenery of the city bathed in the sun. A.S

8、tanding B.Stand C.Stood [答案]A 14.There is no_________the fact that he is the best student in the class. A.deny B.denies C.denying [答案]C 15.Her desire for the_________of a beautiful town reina in ed. A.create B.creation C.created [答案]B 16.Every time I tried to say something， he would_________to somet

9、hing else. A.move off B.move on C.move over [答案]B 17.To build the reservoir(水庫) ， thousands of people have to be_________. A.relocated B.repeated C.reopened [答案]A 18.Good work_________good pay. A.deserves B.requests C.deserts [答案]A 19.At a rough_________， we will take another four weeks to finish th

10、is plan. A.value B.estimate C.account [答案]B 20.Even the best continually seek ways to_________their skills. A.sharp B.sharpener C.sharpen [答案]C 三、閱讀理解(每小題4分，共40分) 21-25題：閱讀下列短文，從A、B、C三個選項中選出一個正確答案，并將答案序號寫在答題紙上。 Passage 1 If there＇s one word that captures the essence of what is occurring in the worl

11、d today，it＇s“change.”Downsizing， reorganizing， and cutting costs， are now the norm for survival.No industry is exempt.Even the most conservative institutions are undergoing significant change just to survive. Change management has always been an issue of debate amongst scholars； how can employers cr

12、eate suitable conditions for a successful change process?And what can employees do to get through it? Tips for dealing with change in the workplace. Make yourself aware that change happens：it happens in personal life， it happens in your professional life.You can not live in the past， so denying that

13、 change could occur only makes things more complicated for you. Stay alert in the workplace：know what is happening around you.When you come across clues that hint change is on the way， acknowledge them! Maintain open communication channels； Don’t lay back and expect things to pass you by smoothly.Yo

14、u need to get acquainted with the occurring changes.Seek more details from your management and peers to for man accurate understanding of the matter.Be transparent and honest about your fears：dealing with the unknown is often resented and daunting.Make the picture as clear as you can. Assess yoursel

15、f：Changeisatimewhenone＇sconfidenceaboutone＇sskillsand capabilities gets shaky.Recognize your strengths and where you could bring them into play.At the same time， stay aware of your developmental areas and work on improving those. Don＇t be stiff：It will make the change process much harder if you are

16、rigid.Be flexible enough to look at the different angles of the change and see where you could apply your“existing”skills and knowledge， and what news skills you need to acquire. Stay optimistic：Keepapositiveattitudeanddon＇tletyourselfdrowninuncertainty.Involve yourself in the new process； locate yo

17、urself properly in the new scenario.Adjust! “You can＇t get to the top of Everest by jumping up the mountain.You get to the mountaintop by taking incremental steps.Step by step， you get to the goal”， says Robin Sharma， one of the world＇s most-sought一after leadership and personal success experts. 21.E

18、nterprises carryout downsizing， reorganizing and cutting costs in order to_________. A.cut down on the number of workers B.reshuffle the organization C.survive [答案]C 22.“No industry is exempt”means_________. A.No industry is an exception B.No industry is an example C.Not every industry can be exempt

19、ed [答案]A 23.The following questions are often discussed among scholars EXCEPT_________. A.How can bosses create favorable conditions for change B.How can productivity be increased C.What can workers do to get through change [答案]B 24.How many suggestions does the author put forward? A.4 B.5 C.6 [答案]C

20、 25.From the passage， we know that Robin Sharma is_________. A.an expert on leadership， and personal success B.a great leader C.someone who likes to play the game of Hide and Seek [答案]A 26-30題：請根據短文內容判斷給出的語句是否正確，正確的寫“T”，錯誤的寫“F”，并將答案寫在答題紙上。 Passage 2 It＇s no secret that good leaders are also good co

21、mmunicators.Indeed， communication and leadership are inextricably tied.How can you galvanize， inspire or guide others if you don＇t communicate in a clear，credible and authentic way?Here are 5essential communication practices of effective leaders： 1.Mind the say-do gap.Trust is the bedrock of effecti

22、ve leadership—your behavior is your single greatest mode of communication， and it must be congruent with what you say.If your actions don＇t align with your words， you a restoring up trouble for the future. 2.Make the complex simple.Effective leaders distill complex thoughts and strategies into simpl

23、e， memorable terms that colleagues and customers can grasp and act upon.The most important thing is to clarify what you want to say， lookout for technical jargon and avoid business speak， which add complexity.Say what you mean in as few words as possible. 3.Find your own voice.Use language that＇s di

24、stinctly your own； let your values come through in your communication.Correct use of language and grammar are important， of course， but don’t become overly fixated on eloquence for eloquence＇s sake； concentrate on being distinct and real.People want real， people respect real， people follow real. 4.B

25、e visible.Visibility is about letting your key stakeholders get a feel for who you are and what you care about.Don’t hide behind a computer and only interact with people electronically—see them face to face and voice to voice， and interact with them in a real，substantial way.In today＇s environment，

26、where people are often burned out， it＇s important for employees to have a personal connection with you and the work you believe in.Show the people that work for you that you＇re engaged and that you care about them and their work.5.Listen with your eyes as well as your ears.Effective communication is

27、 a two-way process， and good leaders know how to ask good questions， and then listen with both their eyes and their ears.Because you are in a position of authority， others maybe reluctant to express their real opinions to you directly.You won’t always get direct feedback， so you need to also be able

28、 to read between the lines and look for the non-verbal cues. 26.Communication and leadership don＇t always go hand in hand. [答案]F 27.The say-do gap happens when people misunderstand their leader＇s intention. [答案]F 28.Using technical jargon makes a leader convincing. [答案]F 29.Communicating sincerely i

29、s always the best. [答案]T 30.Observation is as important as communication when you want to know what people really think. [答案]T 四、寫作（共 20 分） 31.題根據寫作要求，寫出一篇作文。 Write at least 100 words about an event based on the following information. You may need the 5Ws and l H elements. (/who/when/ where why/ wh

30、at and how) 參考答案： Titanic was launched on 31 May 1911 and sailed on her voyage from Southampton to New York, (via Cherbourg and Queenstown,)on 10 April 1912. With a gross tonnage of 46,328 tons, she was the largest ship afloat; (882 feet long, 92 feet wide, 8 decks rising to the height of an 11 - st

31、orey building.) Four days and seventeen hours after the voyage began, at 11 : 40 p. m. on Sunday 14 April, she hit an iceberg and was badly damaged. Two hours and forty minutes later she sank. Of the 2227 passengers and crew, 705 escaped in twenty lifeboats and rafts; including her master, Captain Edward Smith. At dawn on 15 April the Cunard liner Carpathia, having heard the Titanic＇s wireless distress calls 5 8 miles away, arrived at the scene and began picking up survivors.