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1、國(guó)開(kāi)(中央電大)專(zhuān)科《商務(wù)英語(yǔ)1》形考任務(wù)(單元自測(cè)1至8)試題及答案 國(guó)開(kāi)(中央電大)專(zhuān)科《商務(wù)英語(yǔ)1》形考任務(wù)(單元自測(cè)1至8)試題及答案 (電大網(wǎng)上形考必備資料) 說(shuō)明：課程代碼：04009。 適用專(zhuān)業(yè)及層次：電子商務(wù)、工商管理(市場(chǎng)營(yíng)銷(xiāo)方向)、會(huì)計(jì)學(xué)(財(cái)務(wù)會(huì)計(jì)方向)、金融(保險(xiǎn)方向)、金融(貨幣銀行方向)、金融(金融與財(cái)務(wù)方向)、物流管理和物業(yè)管理專(zhuān)科。 平臺(tái)考試網(wǎng)址：http：//。 單元自測(cè)1 試題及答案 題目順序是隨機(jī)的，使用查找功能(Ctrl＋F)進(jìn)行搜索 [題目]— Can you please tell me about your responsibiliti

2、es？ —_________________________________. [答案] Yes. I was in charge of the northwest region of China. [題目]— Could you give me an example of good team working there？ —_________________________________. [答案] Sure. I was the treasurer of the Students’ Union. [題目]— I believed Ted only from his resume. In

3、fact he is not qualified for his job. —_________________________________. [答案] Oh, it’s such a pity! [題目]—— We had a very small budget and I had to make decisions on what to buy. ——_________________________________.so you＇re a good planner. [答案] Very impressive [題目]A conversation________between an i

4、nterviewee and the interviewers. [答案] goes on [題目]At university I never________my assignments in late. [答案] handed [題目]Domingo Caf, a modern European style caf, is in the________area. [答案] downtown [題目]——Hello,I＇m John Taylor,the General Manager.And you must be...... ——______________________________

5、___. [答案] Daniel Anderson. [題目]However nowadays, people________often find such advertisements on a website. [答案] more [題目]I believe team work________important. [答案] is [題目]I was the________of the Students’ Union. [答案] treasurer [題目]I’m particularly proud of________I organized the finances. [答案] how

6、[題目]The company’s Human Resources department will then select the most suitable people to________an interview. [答案] attend [題目]Then people,________are interested, can apply for the job. [答案] who [題目]When a company needs to________new people, it may advertise the job in a newspaper or on a website. [

7、答案] employ 二、翻譯：從以下A、B、C三個(gè)選項(xiàng)中選出與英文最適合的中文翻譯。 1. A job interview is a kind of employment test and usually very formal. {A；B；C} A．工作面試既是一種就業(yè)測(cè)試，也是形式上必要的。 [答案]B．求職面試是一種就業(yè)測(cè)試，通常都很正式。 C．工作會(huì)談是一種雇傭測(cè)試，通常是很注意方式的。 2. In order to be employed, you need to make a very good first impression.{A；B；C} A．為了工作，你需要做出一

8、個(gè)良好的第一印象。 B．為了受聘，你需要給人一個(gè)深刻的良好印象。 [答案]C．為了得到工作，你需要給人一個(gè)良好的第一印象。 3. It looks like you achieved a lot during your time at university. {A；B；C} A．它看起來(lái)像你在上大學(xué)時(shí)取得優(yōu)異成績(jī)。 [答案]B．看起來(lái)你在上大學(xué)時(shí)取得了很大成就。 C．看起來(lái)你在上大學(xué)時(shí)得到了很多。 4. If you need any help, please feel free to contact Mr. Zhang. {A；B；C} [答案]A．如果你需要任何幫助，請(qǐng)隨時(shí)聯(lián)系

9、張先生。 B．如果你需要任何幫助，請(qǐng)自由聯(lián)系張先生。 C．如果你需要任何幫助，請(qǐng)?jiān)谟锌諘r(shí)聯(lián)系張先生。 5.They send in a letter (or an email) and also a resume as well. {A；B；C} [答案]A．他們發(fā)一封信(或電子郵件)，同時(shí)也發(fā)一份簡(jiǎn)歷。 B．他們發(fā)一封信(或電子郵件)，不過(guò)還是發(fā)一份簡(jiǎn)歷好。 C．他們發(fā)一封信(或電子郵件)，不妨發(fā)一份好的簡(jiǎn)歷。 二、請(qǐng)聽(tīng)下面的對(duì)話，根據(jù)對(duì)話內(nèi)容進(jìn)行判斷，正確為T(mén)，錯(cuò)誤為F。 U1-%20Task%203.mp3 1. Daniel invited John to the job

10、 interview. {[答案]F} 2. Daniel worked in Corporate Pan-Asia for 6 years. {[答案]F} 3. Daniel was in charge of the southwest region of Canada.{ [答案]F} 4. A 50% increase in sales over a three-month period proved Daniel a good manager.{ [答案]T } 5. Teamwork helped Daniel achieve an outstanding increase.{ [

11、答案]T } 二、聽(tīng)力理解：請(qǐng)聽(tīng)下面的對(duì)話，根據(jù)對(duì)話內(nèi)容從A、B、C三個(gè)選項(xiàng)中選出一個(gè)最佳選項(xiàng)。 If you don’t have much experience of making phone calls in English, making a business call can be a worrying experience. Most business people, unless they feel very confident, prepare for an important phone call in a foreign language by making notes

12、in advance. And during the call they make notes while they’re talking to help them to remember what was said. Although it’s quick and convenient to phone someone to give them information or to ask questions, the disadvantage is that there is nothing in writing to help you to remember what was said.

13、It’s essential to make notes and often when an agreement is reached on the phone, one of the speakers will send a fax or e-mail to confirm the main points that were made. Because it’s so easy to be misunderstood when talking on the phone, it’s a good idea to repeat any important information (especia

14、lly numbers and names) back to the other person to make sure you’ve got it right. Always make sure you know the name of the person you’re talking to. If necessary, ask them to spell it out to you, so that you can make sure you’ve got it right----and try to use their name during the call. And make su

15、re that they know your name too. 1． If you don’t have much experience of making phone calls in English, making a business call can be{A；B；C}． A．a(chǎn)n easy thing B．a(chǎn) happy experience [答案]C．a(chǎn) painful thing 2．Most business people prepare for an important phone call in a foreign language by making notes in

16、 advance because{A；B；C}． A．they are very careful [答案]B．their foreign language isn’t so good C．they don’t want to miss any important information 3． When the speakers reach an agreement on the phone, {A；B；C} will send a fax or e-mail in order to confirm the main points that were made. [答案]A．one of the

17、m B．both of them C．none of them 4．What does IT refer to in the first sentence in _Paragraph Four_ ----…it’s a good idea to repeat any important information (especially numbers and names) back to the other person to make sure you’ve got IT right？ {A；B；C} [答案]A．important information B．the other person

18、 C．a(chǎn) good idea 5．The best title of this passage is {A；B；C}. A．The Importance of Taking Notes [答案]B．Business Calls C．Talking on the Phone 二、閱讀理解：閱讀下面的短文，根據(jù)文章內(nèi)容從A、B、C三個(gè)選項(xiàng)中選出一個(gè)最佳選項(xiàng)。 HOW TO EMPLOY AND APPLY When a company needs to employ new people, it may advertise the job in a newspaper or on a websi

19、te. However nowadays, people more often find such advertisements on a website. Then people, who are interested, can apply for the job. They send in a letter (or an email) and also a resume (or CV) as well. The two parts are very important in job-hunting. The former is used to apply for a certain pos

20、ition. The latter is used to introduce his or her education background and work experiences. But more and more companies may often ask people to fill out a standard form. The company’s Human Resources Department will then select the most suitable people to attend an interview. 1． According to the pa

21、ssage, where can we find job advertisements more often nowadays？ {A；B；C}． A． In a magazine. B．In a newspaper. [答案]C．On a website. 2．How do people apply for a job？{A；B；C}． A．By phone. [答案]B．By email. C．Go to visit the company. 3． Besides the application letter, what else is also important？{A；B；C} [答案

22、]A．A resume. B．A picture. C．A certificate. 4．What do companies provide to job applicants nowadays before they apply for jobs？ {A；B；C} [答案]A．A standard form. B．An invitation letter. C．An email address. 5．Who is in charge of selecting the applicants for the coming interview？{A；B；C}. A． The manager o

23、f the company. [答案]B．The Human Resources Department. C．The secretary of the manager. 二、閱讀理解：閱讀下面的對(duì)話，選擇合適的內(nèi)容將對(duì)話補(bǔ)充完整。 JOHN：Thank you for agreeing to meet with me today. DANIEL：_________________________[答案]C JOHN：I can see from your resume you were_________________________[答案]D DANIEL：Sure. JOHN：

24、_________________________[答案]A DANIEL：Yes. I was in charge of the northwest region of China. As a manager, I was responsible for a 50% increase in sales over a three-month period. JOHN：_________________________[答案]E DANIEL：Thanks. JOHN：What are the key reasons that helped you to achieve such an outs

25、tanding increase？ DANIEL：_________________________[答案]B A. Can you please tell me about your responsibilities？ B. I believe teamwork is important. C. Thank you for inviting me. D. in charge of sales for Corporate Pan-Asia from x to x. E. Very impressive. 單元自測(cè)2 試題及答案 題目順序是隨機(jī)的，使用查找功能(Ctrl＋F)進(jìn)行搜索 [

26、題目]— Please make a detailed schedule for me. —_________________________________. [答案] Yes, I will. [題目]— We’ll have the sales meeting at 2:00 tomorrow afternoon, won’t we？ —_________________________________. [答案] Yes. After the meeting, we’ll leave for Shanghai. [題目]— Well, after my report, there’ll

27、 be a break for refreshments. —_________________________________. [答案] All right, I see. [題目]— When will you meet the general manager of Nile Co., Mr. Smith？ —_________________________________. [答案] At 10:00 tomorrow morning. [題目]— Where shall we have the meeting？ —_________________________________.

28、 [答案] In the first conference room. [題目]China held the 22nd________APEC economic leader’s meeting in Beijing in x. [答案] informal [題目]The marketing department ________the sales for the last six months. [答案] has summarized [題目]The meeting suggested________ the loan first. [答案] repaying [題目]The next s

29、hareholder’s meeting was________at the end of this year. [答案] scheduled [題目]The seminar is about________ the new staff members. [答案] training [題目]The ten-day display and sale________ finished tomorrow. [答案] will be [題目]There are some visitors________to our marketing department next week. [答案] coming

30、 [題目]There was________in the meeting room as the general manager predicted the company’s sales target. [答案] silence [題目]They________have no good plan for advertising on TV. [答案] seem to [題目]Would you like to________a personal interview？ [答案] arrange 二、翻譯：從以下A、B、C三個(gè)選項(xiàng)中選出與英文最適合的中文翻譯。 1．We’ve prepared

31、 the name cards to be put on the conference table for guests to sit by.{A；B；C} A．我們已經(jīng)準(zhǔn)備了名片，放置在會(huì)議桌上提供給來(lái)賓。 B．我們已經(jīng)準(zhǔn)備了名單，提醒來(lái)賓放在會(huì)議桌上。 [答案]C．我們已經(jīng)準(zhǔn)備在會(huì)議桌上放置桌簽，以便來(lái)賓按桌簽就坐。 2．It’s a way to avoid uncomfortable silences and build stronger relationships.{A；B；C} A．用了這種方式，結(jié)果避免了令人不快的沉默并且建立了更牢固的關(guān)系。 [答案]B．這是一種避免不自

32、在的沉默并且建立更牢固關(guān)系的方式。 C．為了避免令人不快的沉默并且建立更牢固關(guān)系，需要一種方式。 3．Then the report was followed by a heated discussion.{A；B；C} [答案]A．報(bào)告之后是大家熱烈的討論。 B．熱烈的討論之后是一個(gè)報(bào)告。 C．報(bào)告和討論都進(jìn)行的很熱烈。 4．When familiar guests meet each other, a greeting with a friendly smiling, nodding or shaking hands is usually a decent way to show

33、 your good manners.{A；B；C} [答案]A．當(dāng)與熟悉的人見(jiàn)面時(shí)，以友好的微笑、點(diǎn)頭或者握手致意，通常是一種顯示良好教養(yǎng)的得體方式。 B．當(dāng)與熟悉的人見(jiàn)面時(shí)，為了顯示良好的教養(yǎng)，他們以得體的方式友好微笑、點(diǎn)頭或者握手。 C．當(dāng)與熟悉的人見(jiàn)面時(shí)，人們友好微笑、點(diǎn)頭或者握手報(bào)以致意，以這樣一種得體的方式顯示了他們良好的教養(yǎng)。 5．If there are any items you would like to list on the agenda, please let me know by e-mail before the end of this week.{A；B；

34、C} A．如果各位想要參加會(huì)議，請(qǐng)?jiān)诒局苣┲巴ㄟ^(guò)電子郵件與我聯(lián)系。 [答案]B．如果各位有想納入會(huì)議議程表的事項(xiàng)，請(qǐng)?jiān)诒局苣┲巴ㄟ^(guò)電子郵件與我聯(lián)系。 C．如果各位有事項(xiàng)想要納入會(huì)議議程表，請(qǐng)?jiān)诒局苣┲案嬷译娮余]件地址。 二、聽(tīng)力理解：請(qǐng)聽(tīng)下面的對(duì)話，根據(jù)對(duì)話內(nèi)容從A、B、C三個(gè)選項(xiàng)中選出一個(gè)最佳選項(xiàng)。 U2-Task%203.mp3 1. What did John ask Linda to do for him？ {A；B；C} A. He asked her to meet the guests. [答案]B. He asked her to make a detailed

35、 schedule for him. C. He asked her to make a cup of tea for him. 2. What is Mr. Jones’s position in his company？ {A；B；C} A. He is the president of Bestway Co. [答案]B. He is the general manager of Nile Co. C. He is the sales manager of Lee Brothers’. 3. What will they do at 2:30 tomorrow afternoon？ {A

36、；B；C} A. They’ll meet the guests. B. They’ll have trade fairs. [答案]C. They’ll have a board meeting. 4. The board meeting will be finished at tomorrow afternoon. {A；B；C} A. 2:30 [答案]B. 3:30 C. 4:30 5. Who’ll meet Mr. Lee tomorrow afternoon？ {A；B；C} [答案]A. Bob B. John C. Linda 二、閱讀理解：閱讀下面的短文，根據(jù)文章內(nèi)容從A、

37、B、C三個(gè)選項(xiàng)中選出一個(gè)最佳選項(xiàng)。 Does everyone in your office always agree all the time？ When someone makes a suggestion, does everyone just smile and nod in agreement？ When you bring forward an idea, do people just accept it？ Well, if you answered yes to any of these questions, you are in an extremely unusual wo

38、rkplace. People are people. And people butt heads. They disagree, they argue, and they fight. You can’t get around it. But you can learn to deal with it. To hold your own, you need to learn how to argue effectively. If you’ve got an opinion, you need to defend it. And if you have a problem with some

39、thing a colleague has done, you need to let them know. This can make for some difficult discussions and meetings, but this is just a part of life and business. So how can you argue effectively？ Well, you need several skills. 1．From the first paragraph we can know that in the office {A；B；C}. [答案]A．pe

40、ople sometimes argue B．people always agree C．people always get around it 2．And people butt head means {A；B；C}. A．people hit you with the top of their head B．people dislike each other [答案]C．people don’t always agree well with each other 3．The writer suggests that if you get an opinion, you need to {A

41、；B；C}. A．get around it B．learn how to deal with it [答案]C．a(chǎn)rgue in support of it 4．You need several skills to{A；B；C}. A．let your colleagues know [答案]B．a(chǎn)rgue effectively C．make for discussions and meetings 5．The main point of this passage is about {A；B；C}. [答案]A．the fact of disagreement and argument i

42、n the office B．how to avoid disagreement and argument in the office C．how to argue effectively in the office 二、閱讀理解：閱讀下面的短文，根據(jù)文章內(nèi)容從A、B、C三個(gè)選項(xiàng)中選出一個(gè)最佳選項(xiàng)。 MONTHLY MEETING MINUTES OF BOARD OF DIRECTORS Time：2:30 p.m., March 5, x Place：Conference room, second floor of 3T Co. Ltd. Participants：All the dir

43、ectors Chairman：Chairman of the board, Mr. William Forest Minutes keeper：Linda The main activities at the meeting are as follows: Firstly, Mr. William Forest, chairman of the board, made a report on the work and total sales of the company this season. Then the report was followed by a heated discuss

44、ion. Secondly, all the directors agreed to hold a press conference for the company next month. Thirdly, the meeting suggested inviting experts from Canada to give a five-day training course to staff in the Sales Department. The meeting finished at 3:30 p.m. 1. Who are the meeting participants？{A；B；C

45、}. A. The executive assistants. [答案]B. The directors. C. The interviewees. 2. How many activities does the meeting have？{A；B；C}. A. The executive assistants. B. The directors. [答案]C. The interviewees. 3. Mr. William Forest made a report {A；B；C} this season. A. on training course to staff in the Sale

46、s Department B. on the advertisement policies of the company [答案]C. on the work and total sales of the company 4. What did all the directors agree to do？ {A；B；C} A. To carry out a training project in the company next year. B. To have another board meeting of all directors next season. [答案]C. To have

47、 a press conference for the company next month. 5. How long did the meeting last？ {A；B；C} A. 1.5 hours. [答案]B. 1 hour. C. 2 hour. 二、閱讀理解：閱讀下面的短文，根據(jù)文章內(nèi)容進(jìn)行判斷，正確為T(mén)，錯(cuò)誤為F。 SMALL TALK BEFORE A MEETING This is a situation you’ve probably experienced many times：you arrive for a meeting ten minutes early. T

48、here are several people already there. You say hello and then … What do you talk about？ What do you say？ In this situation, you need to be able to make small talk. Small talk is an informal conversation. We use the term small talk because it is not about exchanging information or making decisions or

49、 having a serious discussion. It’s a way to avoid uncomfortable silences and build stronger relationships. Small talk might seem to be about nothing important, but it is important in itself. Being able to make small talk will allow you to make yourself part of a group. It will set the stage for more

50、 serious types of communication. 1. Small talk is a kind of formal dialog. {[答案]F} 2. The term small talk means there are only two persons in the dialog. {[答案]F} 3. Small talk is a useful ice-breaker and can build stronger relationships. {[答案]T } 4. Small talk is not at all important. {[答案]F} 5. Mak

51、ing small talk will allow you to be a member of a group.{ [答案]T } 二、閱讀理解：閱讀下面的對(duì)話，選擇合適的內(nèi)容將對(duì)話補(bǔ)充完整。 JOHN：Good morning, Linda. There’ll be some people visiting our company tomorrow. Please make a detailed schedule for me. LINDA：Could you tell me who they are, Mr. Taylor？ JOHN：_____[答案]C LINDA：We’ll hav

52、e the board meeting at 2:30 tomorrow afternoon, won’t we？ JOHN：_____[答案]E LINDA：But the sales manager of Lee Brothers’, Mr. Lee, just called and insisted on seeing you tomorrow afternoon. JOHN：_____[答案]A LINDA：He said that he would leave for London at 5:00 p. m. tomorrow. JOHN：_____[答案]B LINDA：Yes,

53、Mr. Taylor. JOHN：_____[答案]D LINDA：No problem, Mr. Taylor. A. Oh, The board meeting will be finished at about 3:30. You could arrange his appointment after that. B. All right, then tell David to meet him tomorrow afternoon. C. Ok, they are Mr. Jones, general manager of Nile Co. and Mr. Brown, preside

54、nt of Bestway Co. D. Could you give me the schedule before 4 o’clock this afternoon？ E. Yes. After the board meeting, we’ll meet the guests. It’s important to have them all here. 單元自測(cè)3 試題及答案 題目順序是隨機(jī)的，使用查找功能(Ctrl＋F)進(jìn)行搜索 [題目]— Do you have any suggestions about it？ —_________________________________

55、. [答案] After I read it in detail, I will tell you my opinion. [題目]— Hi Bob, I’d like to congratulate you on the progress of Beihai project. —_________________________________. [答案] Thank you, John. It is really an interesting project. [題目]— Let me show you how to use the printer. —__________________

56、_______________. [答案] Thanks for your help. [題目]— Mr. Taylor, this is the project plan you asked me to make last week. —_________________________________. [答案] Sure. That’s a quick job. [題目]— Would you please let me know something more about the project？ —_________________________________. [答案] OK,

57、I have divided my report into three parts, the first part is an overview of the project. [題目]Actually, buyers are the group of people________ want to buy certain goods or services. [答案] who [題目]I have finished________your project plan. [答案] reading [題目]I hope our plan will________ by the board. [答案]

58、 be approved [題目]I’m sure you can________things out. [答案] straighten [題目]It seems that the new project in Nanjing will be even________ than your current project. [答案] better [題目]Markets are the system that________ some people’s demands and some other people’s supplies. [答案] bridges [題目]Now, we have

59、enlarged and________our domestic market and European market. [答案] consolidated [題目]Prices may change quickly if supply or demand________. [答案] changes [題目]Sometimes buyers only purchase some________, tangible or intangible. [答案] assets [題目]The third part is the________results. [答案] expected 二、翻譯：從以下

60、A、B、C三個(gè)選項(xiàng)中選出與英文最適合的中文翻譯。 1. No problem, I will handle it for you.{A；B；C} A. 沒(méi)問(wèn)題，我來(lái)替你控制這個(gè)手柄。 B. 沒(méi)問(wèn)題，我為你操縱這個(gè)手柄。 [答案]C. 沒(méi)問(wèn)題，我來(lái)替你處理這個(gè)事情。 2. A free market is an economic system in which the price of goods and services is affected by supply and demand rather than controlled by a government.{A；B；C} [答案

61、]A. 自由市場(chǎng)是一種經(jīng)濟(jì)體系，其中的商品和服務(wù)價(jià)格往往受供給和需求的影響，而不是由政府來(lái)控制。 B. 在一個(gè)自由的市場(chǎng)經(jīng)濟(jì)體系中，商品和服務(wù)的價(jià)格是由供給和需求所決定，而不是受政府的影響。 C. 自由市場(chǎng)是一種經(jīng)濟(jì)體系，在這個(gè)體系中，商品和服務(wù)的價(jià)格不僅由供給和需求所決定，也由政府來(lái)控制。 3. However, some tend to purchase intangible ones, like shares, futures, etc. {A；B；C} A. 然而，一些人趨向購(gòu)買(mǎi)無(wú)形的資產(chǎn)，他們喜歡股票、期貨等。 [答案]B. 然而，一些人趨向購(gòu)買(mǎi)無(wú)形的資產(chǎn)，例如股票、期貨等。

62、 C. 然而，一些人趨向購(gòu)買(mǎi)無(wú)形的資產(chǎn)，他們喜歡分享期貨等。 4. So in markets, price matters a lot. {A；B；C} [答案]A. 所以在市場(chǎng)上，價(jià)格很重要。 B. 所以在市場(chǎng)上，價(jià)格意味著很多。 C. 所以在市場(chǎng)上，價(jià)格方面的事情很多。 5. The profits of our company increases steadily.{A；B；C} A. 我們公司的利潤(rùn)總是在增長(zhǎng)。 B. 我們公司的利潤(rùn)一直在增長(zhǎng)。 [答案]C. 我們公司的利潤(rùn)穩(wěn)步增長(zhǎng)。 二、聽(tīng)力理解：請(qǐng)聽(tīng)下面的對(duì)話，根據(jù)對(duì)話內(nèi)容進(jìn)行判斷，正確為T(mén)，錯(cuò)誤為F。 U3-%20

63、Task%204.mp3 1. In the conversation Bob and John talk about three projects in total.{ [答案]T } 2. According to Bob, the Beihai project is the most exciting one.{ [答案]F} 3. Bob has already finished the Beihai project and is going to work on the Jinan project.{ [答案]F} 4. The board will decide whether t

64、o approve or disapprove Bob’s plan on the Nanjing project.{ [答案]T } 5. Bob seems to have some problems in the current project.{ [答案]T } 二、閱讀理解：閱讀下面的短文，根據(jù)文章內(nèi)容從A、B、C三個(gè)選項(xiàng)中選出一個(gè)最佳選項(xiàng)。 CUSTOMER REFERRAL From：Bob Smith bobsmith@ To：Tompson Harristompsonharris@ 10:12 AM, Monday, Dec. 21, x Dear Mr. Harris,

65、Thank you for your cooperation for our business in the recent years. With your great help and support, we have tripled our products in the last three years. And the profits of our company increases steadily. Now, we have enlarged and consolidated our domestic market and European market. Next step we

66、 intend to explore the North American market, especially Canada’s and USA’s. However, we do not have good connections in this region. Therefore, we shall be very obliged if you could kindly introduce us to some of your reliable partners in North America who are interested in our products. We look forward to your early reply. Merry Christmas and Happy New Year! Yours sincerely, Bob Smith Project manager 1